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NHTSA complaints, Jan 1 to Aug 24, 2026 Updated Aug 24

Buick Lacrosse complaints are up 17% this year

27 complaints filed with NHTSA in 2026 so far, against 23 in the same window last year. Electrical system is the top component, and the 2012 model year files the most.

2026 YTD
27
rank 250 of 765 models
Same window 2025
23
Jan 1 to Aug 24
Year over year
+17%
all complaints +2%
Top component
Electrical system
8 of 27, 30%

Top problem areas

ComponentComplaintsShare
Electrical system830%
Unknown or other622%
Service brakes415%
Air bags311%

A complaint can cite more than one area, so shares can add to more than 100%.

Model years behind the complaints

Model yearComplaintsShare
2012830%
2016415%
2013311%
201427%
200727%
201127%

What the data says

Electrical system accounts for about 30% of this year's Buick Lacrosse complaints. This is a share of submitted complaints, not the percentage of vehicles affected. A component category alone cannot establish a defect or its cause.

The 2012 model year contributes 8 complaints (30%). Model-year totals are not adjusted for vehicles on the road, mileage or age. Check the specific vehicle's recall record and complaint narratives before drawing a reliability conclusion.

Complaints are up year over year, 23 to 27 (+17%), against an overall complaint total that rose about 2%. This compares reports received in the same date window, not failures per vehicle. Changes in fleet size, vehicle age, reporting behavior and model naming can affect the trend. Without an exposure denominator, a rise cannot establish a higher failure rate.

How to read this

Raw complaint totals track how many Buick Lacrosses are on the road as much as they track quality, so a high count on a best-seller is partly a volume story. Complaints are also self-reported: they capture what owners chose to file, not a controlled survey. Use these numbers to know where to look during a pre-purchase inspection and which recalls to check, not as a verdict on their own. Compare any car instantly in the Car Complaint Checker, or read the full 2026 study for the market-wide picture and methodology.

Frequently asked questions

Is the Buick Lacrosse reliable?

Complaint counts alone cannot answer that, because they track how many are on the road as much as build quality. What the 2026 data shows: 27 NHTSA complaints so far (rank 250 of 765 models), +17% year over year, with electrical system the most-cited area. Treat it as a starting point and cross-check recalls and a pre-purchase inspection for the specific vehicle.

What is the most common Buick Lacrosse complaint?

Electrical system: 8 of the 27 complaints filed in 2026 cite it (about 30%). This is a share of submitted complaints, not the percentage of vehicles affected. A component category alone cannot establish a defect or its cause.

Which Buick Lacrosse model year has the most complaints?

The 2012 model year, with 8 of this year's 27 complaints (about 30%). Model-year totals are not adjusted for vehicles on the road, mileage or age. Check the specific vehicle's recall record and complaint narratives before drawing a reliability conclusion.

Source: NHTSA Office of Defects Investigation complaint database, complaints received 2026-01-01..2026-08-24, compared with 2025-01-01..2025-08-24 (same window). Counted once per complaint ID, vehicles only. Aggregated data is available under CC BY 4.0 with a link to GarageCalc.