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NHTSA complaints, Jan 1 to Aug 24, 2026 Updated Aug 24

Chrysler Pacifica complaints are up 45% this year

448 complaints filed with NHTSA in 2026 so far, against 309 in the same window last year. Steering is the top component, and the 2018 model year files the most.

2026 YTD
448
rank 27 of 765 models
Same window 2025
309
Jan 1 to Aug 24
Year over year
+45%
all complaints +2%
Top component
Steering
125 of 448, 28%

Top problem areas

ComponentComplaintsShare
Steering12528%
Electrical system11425%
Engine10624%
Power train9822%

A complaint can cite more than one area, so shares can add to more than 100%.

Model years behind the complaints

Model yearComplaintsShare
201810624%
20179321%
20235613%
20224410%
20214410%
2019358%

What the data says

Steering accounts for about 28% of this year's Chrysler Pacifica complaints. This is a share of submitted complaints, not the percentage of vehicles affected. A component category alone cannot establish a defect or its cause.

The 2018 model year contributes 106 complaints (24%). Model-year totals are not adjusted for vehicles on the road, mileage or age. Check the specific vehicle's recall record and complaint narratives before drawing a reliability conclusion.

Complaints are up year over year, 309 to 448 (+45%), against an overall complaint total that rose about 2%. This compares reports received in the same date window, not failures per vehicle. Changes in fleet size, vehicle age, reporting behavior and model naming can affect the trend. Without an exposure denominator, a rise cannot establish a higher failure rate.

How to read this

Raw complaint totals track how many Chrysler Pacificas are on the road as much as they track quality, so a high count on a best-seller is partly a volume story. Complaints are also self-reported: they capture what owners chose to file, not a controlled survey. Use these numbers to know where to look during a pre-purchase inspection and which recalls to check, not as a verdict on their own. Compare any car instantly in the Car Complaint Checker, or read the full 2026 study for the market-wide picture and methodology.

Frequently asked questions

Is the Chrysler Pacifica reliable?

Complaint counts alone cannot answer that, because they track how many are on the road as much as build quality. What the 2026 data shows: 448 NHTSA complaints so far (rank 27 of 765 models), +45% year over year, with steering the most-cited area. Treat it as a starting point and cross-check recalls and a pre-purchase inspection for the specific vehicle.

What is the most common Chrysler Pacifica complaint?

Steering: 125 of the 448 complaints filed in 2026 cite it (about 28%). This is a share of submitted complaints, not the percentage of vehicles affected. A component category alone cannot establish a defect or its cause.

Which Chrysler Pacifica model year has the most complaints?

The 2018 model year, with 106 of this year's 448 complaints (about 24%). Model-year totals are not adjusted for vehicles on the road, mileage or age. Check the specific vehicle's recall record and complaint narratives before drawing a reliability conclusion.

Source: NHTSA Office of Defects Investigation complaint database, complaints received 2026-01-01..2026-08-24, compared with 2025-01-01..2025-08-24 (same window). Counted once per complaint ID, vehicles only. Aggregated data is available under CC BY 4.0 with a link to GarageCalc.