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NHTSA complaints, Jan 1 to Aug 24, 2026 Updated Aug 24

Kia Soul complaints are down 13% this year

343 complaints filed with NHTSA in 2026 so far, against 394 in the same window last year. Engine is the top component, and the 2021 model year files the most.

2026 YTD
343
rank 33 of 765 models
Same window 2025
394
Jan 1 to Aug 24
Year over year
-13%
all complaints +2%
Top component
Engine
222 of 343, 65%

Top problem areas

ComponentComplaintsShare
Engine22265%
Engine and engine cooling4513%
Unknown or other4212%
Power train319%

A complaint can cite more than one area, so shares can add to more than 100%.

Model years behind the complaints

Model yearComplaintsShare
20216720%
20205215%
20164212%
2015309%
2014237%
2022216%

What the data says

Engine accounts for about 65% of this year's Kia Soul complaints. This is a share of submitted complaints, not the percentage of vehicles affected. A component category alone cannot establish a defect or its cause.

The 2021 model year contributes 67 complaints (20%). Model-year totals are not adjusted for vehicles on the road, mileage or age. Check the specific vehicle's recall record and complaint narratives before drawing a reliability conclusion.

Complaints are down year over year, 394 to 343 (-13%), while all complaints rose about 2%. This compares reports received in the same date window, not failures per vehicle. Changes in fleet size, vehicle age, reporting behavior and model naming can affect the trend. Without an exposure denominator, a rise cannot establish a higher failure rate.

How to read this

Raw complaint totals track how many Kia Souls are on the road as much as they track quality, so a high count on a best-seller is partly a volume story. Complaints are also self-reported: they capture what owners chose to file, not a controlled survey. Use these numbers to know where to look during a pre-purchase inspection and which recalls to check, not as a verdict on their own. Compare any car instantly in the Car Complaint Checker, or read the full 2026 study for the market-wide picture and methodology.

Frequently asked questions

Is the Kia Soul reliable?

Complaint counts alone cannot answer that, because they track how many are on the road as much as build quality. What the 2026 data shows: 343 NHTSA complaints so far (rank 33 of 765 models), -13% year over year, with engine the most-cited area. Treat it as a starting point and cross-check recalls and a pre-purchase inspection for the specific vehicle.

What is the most common Kia Soul complaint?

Engine: 222 of the 343 complaints filed in 2026 cite it (about 65%). This is a share of submitted complaints, not the percentage of vehicles affected. A component category alone cannot establish a defect or its cause.

Which Kia Soul model year has the most complaints?

The 2021 model year, with 67 of this year's 343 complaints (about 20%). Model-year totals are not adjusted for vehicles on the road, mileage or age. Check the specific vehicle's recall record and complaint narratives before drawing a reliability conclusion.

Source: NHTSA Office of Defects Investigation complaint database, complaints received 2026-01-01..2026-08-24, compared with 2025-01-01..2025-08-24 (same window). Counted once per complaint ID, vehicles only. Aggregated data is available under CC BY 4.0 with a link to GarageCalc.